KA

Notification Preferences

Choose how and when you receive notifications

EventSMSEmailPush

New Enquiry

A guest contacts you about a listing

Offer Received

A guest sends an offer card

Deal Status Update

Payment confirmed, agreement signed, etc.

Payment Released

Escrow released to your payout account

Maintenance Flagged

A guest or you flags a maintenance issue

KYC Status Update

Your identity verification status changes

Access Denied Alert

Smart lock denies access to a staff member

Critical security notifications (fraud alerts, account compromises) cannot be disabled and will always be sent via SMS and email.